Communicate with Impact: Mastering Workplace Communication

Description:

Effective communication fosters strong relationships, avoids misunderstandings, and enhances outcomes. This workshop aids participants in honing their skills to communicate with clarity, confidence, and empathy, whether during conversations, in meetings, or through presentations.

Programme Objectives:

• Strengthen interpersonal communication across different workplace settings

• Improve listening and feedback skills

• Learn to manage difficult conversations tactfully

Programme Learning Outcomes:

• Tailor messages to suit the audience and context

• Use methods for active listening and providing constructive feedback

• Manage communication breakdowns and conflicts confidently

Time	Segment
0900–1030	Communication styles & self-awareness
1030–1200	Active listening & feedback tools
1300–1500	Managing difficult conversations
1500–1700	Role-play scenarios & real case studies

Who This Programme Is For:

Professionals, team leads, and anyone seeking to improve their everyday workplace communication.

Key Takeaways for Participants:

• A communication toolkit for workplace effectiveness

• Increased self-awareness and empathy in interactions

• Confidence in handling tough conversations

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