Communicate with Impact: Mastering Workplace Communication

Description:

Effective communication fosters strong relationships, avoids misunderstandings, and enhances outcomes. This workshop aids participants in honing their skills to communicate with clarity, confidence, and empathy, whether during conversations, in meetings, or through presentations.

Programme Objectives:

• Strengthen interpersonal communication across different workplace settings

• Improve listening and feedback skills

• Learn to manage difficult conversations tactfully

Programme Learning Outcomes:

• Tailor messages to suit the audience and context

• Use methods for active listening and providing constructive feedback

• Manage communication breakdowns and conflicts confidently

Time	Segment
0900–1030	Communication styles & self-awareness
1030–1200	Active listening & feedback tools
1300–1500	Managing difficult conversations
1500–1700	Role-play scenarios & real case studies

Who This Programme Is For:

Professionals, team leads, and anyone seeking to improve their everyday workplace communication.

Key Takeaways for Participants:

• A communication toolkit for workplace effectiveness

• Increased self-awareness and empathy in interactions

• Confidence in handling tough conversations

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Leading Self, Leading Others: Foundations of Leadership

Description:

True leadership starts from within. This workshop explores how individuals can lead themselves with clarity and discipline before inspiring and influencing others. Participants will discover their leadership style and develop skills to lead with purpose and authenticity.

Programme Objectives:

• Build self-awareness as a foundation for leadership

• Understand key practices for leading individuals and teams

• Develop your own leadership narrative

Programme Learning Outcomes:

• Identify personal values and leadership strengths

• Apply techniques for motivation and influence

• Build trust and accountability within teams

Programme Timeline:

Full-Day Option (0900–1700)

Time	Segment
0900–1030	Personal values & self-leadership
1030–1200	Understanding leadership styles
1300–1500	Influence and motivation strategies
1500–1700	Leadership action planning

Who This Programme Is For:

Aspiring leaders, team supervisors, and professionals ready to take on more responsibility.

Key Takeaways for Participants:

• Greater clarity of your leadership strengths

• Practical ways to lead and influence your team

• A personal leadership action plan

The Leadership Challenge: Lead with Credibility and Purpose

Description:

Based on the internationally acclaimed research by Kouzes & Posner, The Leadership Challenge® workshop equips participants with the behaviours and practices needed to become exemplary leaders. Using the Five Practices of Exemplary Leadership®, this workshop helps individuals at all levels unlock their leadership potential and drive meaningful impact.

Programme Objectives

• Introduce and internalize the Five Practices of Exemplary Leadership®

• Develop personal leadership credibility through consistent behavior

• Strengthen the ability to inspire others, challenge the status quo, and build collaborative teams

Programme Learning Outcomes

• Understand and apply the Five Practices of Exemplary Leadership®:

Model the Way – Clarify values and set the example

Inspire a Shared Vision – Envision the future and enlist others

Challenge the Process – Innovate and take risks

Enable Others to Act – Foster collaboration and build trust

Encourage the Heart – Recognize contributions and celebrate wins

• Complete a personal leadership profile using the Leadership Practices Inventory® (LPI)

  Identify leadership strengths and growth areas

  Build a leadership action plan aligned with individual and team goals

Programme Timeline

Full-Day Option (0900–1700)

Time	Segment
0900–0930	Welcome & Introduction to The Leadership Challenge®
0930–1030	Deep dive: The Five Practices of Exemplary Leadership®
1030–1200	Self-reflection: LPI® Personal Leadership Profile
1300–1500	Practice Labs: Applying the Five Practices to real scenarios
1500–1700	Leadership Action Plan & Commitment

Who This Programme Is For

• Mid-level managers and team leads preparing for the next level

• Emerging leaders and high-potentials

• Senior professionals looking to refresh and realign leadership practices

• Educators, healthcare professionals, and non-profit leaders seeking value-driven leadership models

Key Takeaways for Participants

• Personalised insights through the Leadership Practices Inventory® (LPI)

• A framework to guide leadership development throughout your career

• Practical strategies to build credibility, foster trust, and drive change

• A concrete action plan to apply The Five Practices in real workplace contexts