The Art of Emotional Intelligence

Description:

In today’s dynamic workplace, Emotional Intelligence (EQ) is as important as technical skill. This workshop helps participants build self-awareness, empathy, and emotional regulation to become more effective and resilient in their roles.

Programme Objectives:

• Understand the five components of emotional intelligence

• Build self-awareness and emotional regulation strategies

• Strengthen empathy and relationship management

  
  

Programme Learning Outcomes:

• Recognize emotional triggers and manage responses

• Demonstrate empathy in high-stakes situations

• Enhance collaboration and reduce team tension

Programme Timeline:Full-Day Option (0900–1700)

Time	Segment
0900–1030	Introduction to Emotional Intelligence
1030–1200	Self-awareness & self-management
1300–1500	Empathy & social awareness
1500–1700	Conflict resolution & practical tools

Who This Programme Is For:

People managers, team leaders, educators, and customer-facing professionals.

Key Takeaways for Participants:

• Tools to manage stress and emotional reactions

• Improved collaboration and workplace relationships

• A deeper understanding of self and others